FAQ

Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products

Frequently asked questions

🚫 What is the return policy?

All sales from the Landell Spiritwear Store are final. Since each item is made-to-order specifically for your student, we are unable to accept returns, exchanges, or refunds.

🦁 Thank you for your understanding and for supporting Landell Elementary

πŸ›οΈ How long will the store be open?

The Landell Spiritwear Store will be open for two months only:

We will be fulfilling orders in two waves to ensure timely delivery.

πŸ“¦ When will I receive my order?

We will process orders in two scheduled β€œpulls”:

1. First Order Pull - Cuttoff Date: September 1, 2025 - Delivery date: Orders will be delivered to students in class by mid September.

2-Second Order Pull - Cuttoff Date: October 1, 2025 - Delivery date: Orders will be delivered to students in class by mid October


πŸ’‘ Your child will receive their items directly at school during class.

❓ Can I order after the deadline?

Orders must be placed before each cutoff date (9/1 or 10/1). Unfortunately, late orders cannot be accepted once the batch has been processed.

πŸ“§ Who can I contact if I have questions?

We’re happy to help!

Please reach out to us at info@landellspiritwear.com with any questions or concerns.